Empress Hotel - Douglas

Central Promenade, Douglas, Isle of Man, IM2 4RA  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Empress Hotel - Douglas

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking
 24-Hour

24-hour reception

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Hiking

 Spa and relaxation

Spa lounge

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

The excellent Empress Hotel is rated 3 stars and comprises 102 rooms with homely comforts. Featuring French architecture, the property was remodeled in 2010.

The hotel is located in a central of Douglas, close to Onchan Pleasure Park and Camera Obscura. Just 1km from the center of Douglas known for Manx Museum, Palace Cinema and Gaiety Theatre.

Quick access to bars, brasseries and restaurants is provided.

The hotel's prime location offers to get to Ronaldsway airport in 15 minutes by car.

Rooms

Guests can make use of a writing desk, satellite TV, a trouser press, direct dial phone and heating available in all Empress Hotel rooms. Many rooms come with a fantastic view on the sea. They are fitted with tiled bathrooms with free toiletries, a shower and a hairdryer.

Eat

Guests can also enjoy Asian meals at the modern restaurant. The hotel’s Piano serves seafood and snacks along with complimentary drinks.

Relax

Empress Hotel offers a solarium, a sauna and a steam room.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of rooms:   102.

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Facilities

General

  • Free Wi-Fi
  • Indoor parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • No wheelchair access
  • Elevator

Sports & Fitness

  • Hiking
  • Golf course
  • Fitness center

Services

  • 24-hour room service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Shoe shine service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Video games

Leisure facilities

  • Casino
  • Spa lounge
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Garden area
  • Leisure/TV room
  • Television in lobby

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • No disability-friendly bathroom

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Empress Hotel - Douglas Douglas location
Show big map »

Hotel Address:

Central Promenade, Douglas, Isle of Man, IM2 4RA

Get directions
City Center
  • Douglas
    300 m
Airports
Restaurants
  • The Gallery Restaurant (cuisine: English)
    90 m
  • The Italian Job (cuisine: Italian)
    140 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    102

Rooms and availability

Empress Hotel Contemporary Double RoomEmpress Hotel Contemporary Double RoomEmpress Hotel Contemporary Double Room
Contemporary Double Room
Bed type: Double Bed
Size: 16m2
Check Prices
  • Shower
— Less information+ More information

Contemporary double room, with superb views across Douglas Bay.

Room facilities
    Empress Hotel Double RoomEmpress Hotel Double RoomEmpress Hotel Double Room
    Double Room
    Bed type: Double Bed
    Size: 16m2
    Check Prices
    • Private bathroom
    — Less information+ More information

    Situated at the rear of the hotel, this room features a private bathroom, TV and tea/coffee making facilities.

    Room facilities

      How to reach hotel

      hotel Empress Hotel - Douglas Douglas location
      Show big map »

      Hotel Address:

      Central Promenade, Douglas, Isle of Man, IM2 4RA

      Get directions
      City Center
      • Douglas
        300 m
      Airports
      Restaurants
      • The Gallery Restaurant (cuisine: English)
        90 m
      • The Italian Job (cuisine: Italian)
        140 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Year renovated:
        2010
      • Number of rooms:
        102

      Empress Hotel Location

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      • Underground stations
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      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
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      • General

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      Click the hotel to go to the main hotel page.

      Route Planner
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      What's nearby

      Popular areas

      • City Center - 200 m

      Local Attractions

      • Onchan Pleasure Park - 2.0km
        Onchan
      • Nautical Museum - 14.5km
        Bridge Street, Castletown
      • Leece Museum - 16.1km
        The Old Courthouse, Peel
      • Curraghs Wildlife Park - 11.8km
        Main Road
      • House of Manannan - 15.9km
        Mill Road, Peel

      Near the hotel

      • Manx Museum - 200 m
        Douglas

        Restaurants Nearby

        • The Gallery Restaurant - 90 m

          Address: Harris Promenade
          Phone: + 44 (0) 1624 645500

          71% likes this, based on 53 reviews
          Cuisine: English
          Price Range: GBP 34 - GBP 84

        • Millennium Saagar - 170 m

          Address: 1 Sherwood TErrace, Broadway
          Phone: +44 (0)1624-679 871

          63% likes this, based on 36 reviews

        • Sir Norman's - 180 m

          Address: The Sefton Hotel
          Phone: +44 (0) 1624 645500

          57% likes this, based on 64 reviews
          Cuisine: English, Vegetarian, Healthy, Diner

        • The Italian Job - 140 m

          Address: The Villa Marina Arcade
          Phone: 01624 676905

          73% likes this, based on 100 reviews
          Cuisine: Italian

        • Imperial Dragon - 170 m

          Address: Caledonia Hotel, Loch Promenade

          72% likes this, based on 33 reviews
          Cuisine: Chinese

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2010
        • Number of rooms:
          102

        Empress Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Empress Hotel

        Individual guest reviews

        • Single
          8.8

          It was clean and comfortable.

          The lights in the corridors were on all night, which makes it harder to sleep as the light leaks into the room.

        • Older travelers
          6.6

          Location and friendly staff

          Downstairs fine bedrooms need updating. Windows need attention as does the shower system. Not the largest of rooms!

        • Single
          7.8

          The friendly staff make this the exceptional place to stay in Douglas

        • Single
          9.6

          The hotel staff were very friendly and helpful. The hotel is in a very good location for the beach and douglas town centre.

          The only complaint i have is the staff are to quick when taking your breakfast plates

        • Older travelers
          8.2

          the staff at the hotel were very polite and helpfull always eager to please would stay here again.

          the coffee was catering brand it was rubbish

        • Older travelers
          8.8

          It was very comfortable with good views of Douglas Bay

          The lift "call to go up" button on the ground floor did not work

        • Group of friends
          8.2

          The location was excellent and the standard of the hotel was exceptional

          Our room and bed was slightly too small. Dont stay in the cheaper smaller hotel rooms if you plan on moving around alot in them.

        • Group of friends
          9.6

          central to where we were meeting friends

          the bar closed at quart to midnight when in brochre it says 1 a.m. there were people in too some of our group arrived a few minutes before us and got served

        • Single
          8.0

          I stay regularly in the iom , and unfortunately the general concept of customer service on the Island is appalling. However the Empress is the one exception the staff treat everyone with great care and it is always a great pleasure to return to the Crown Jewel of Douglas

        • Older travelers
          9.2

          Very comfortable and relaxed. service excellent and staff extremely obliging & polite..

          White paint on toilet seat was chipped in places giving it an unclean appearance even though it wasn'T. Grooves on window frames were dirty (only visible when window opened)

        • Older travelers
          7.0

          Nice location and sea views; lovely pool and jacuzzi.

          Breakfast would have been better if cooked food made to order. Why no local kippers?

        • Older travelers
          8.2

          For our second stay at the empress (in 20 years) we wwere pleased to see that it had maintained its customer service standards

        • Single
          9.2

          An imressive entrance/bar/dining area after you have transited the covered stairs from the Promenade. All the staff were very friendly especially the receptionist. The buffet breakfast was of very good quality

        • Older travelers
          7.4

          Very convenient for all of our needs, such as being near public transport,etc. The view from our room was excellent.

          The decor in our room was not good. Paper was peeling from the walls and the (cheap) furniture was chipped.

        • Couple
          7.8

          Breakfast was to a high standard and the staff were friendly and efficient.

          The gym/pool area is an attractive feature of the hotel but having seen them they do need updating. After getting ready to swim, we decided against it as it didn't look very clean and I received a minor electric shock from the running machine. As this area is unmanned, we were unable to ask for assistance

        How to reach hotel

        hotel Empress Hotel - Douglas Douglas location
        Show big map »

        Hotel Address:

        Central Promenade, Douglas, Isle of Man, IM2 4RA

        Get directions
        City Center
        • Douglas
          300 m
        Airports
        Restaurants
        • The Gallery Restaurant (cuisine: English)
          90 m
        • The Italian Job (cuisine: Italian)
          140 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2010
        • Number of rooms:
          102